Horrible service, not worth the price

Posted by reviewer9999 on 1/1/2008

Dining at La Fondue over New Year's 2007 evening was probably the worst eating experience I have had in a long time. - The food was good, but definitely not worth the high price I paid for sliced raw meat. - The service was horrible. It is a very simple menu. Pretty much, what flesh do you want to consume? Yet, our server could not get the order right despite writing it down. I don't blame the individual as who knows, she could have been new or could have been aving a bad day. But i do blame the management for not supervising the service better and perhaps not training our server properly. - The billing process was ridiculous. Our tab had to be re-done twice. We had a big group and were given an extra entree though we did not order it. We were sharing the entrees and because there were 14 people in our group we unknowingly ate an extra entree that was placed on our table and hence, were charged for it. Our appetizers didn't come out until after our entrees and we were charged a 20% gratuity though the menu stated an 18% gratuity would be added to the bill for a group of 6 or more. I don't mind paying 20%, but only when it is deserved. It was a fun experience eating with the fondue, but other than that, it had no redeeming value. I would not recommend this place.